LISTSERV version 15.5 is able to automatically process AOL Feedback Loop reports (special reports which are sent automatically by AOL to organizations that are on AOL’s whitelist). Once configured, LISTSERV automatically parses the reports and implements the actions required by AOL’s whitelist agreement. This helps preserve whitelist status and reduce the number of spam complaints from AOL users.
Use of this feature assumes you already have a feedback loop in place as part of your AOL whitelist agreement and are able to redirect the feedback loop reports to a new address.
